Parents & Guardians PowerSchool sign-up:

To request a PowerSchool Parent account, please write parentaccountrequest@pittsfield.net. Please include your students' first and last names, and send the email from the email address we have on file for you in PowerSchool.

Chromebook Helpdesk

Chromebook Replacement: Click Here to submit a form requesting a replacement for student's broken Chromebook

Chromebook Request: Click here ONLY for students who have not yet been assigned a Chromebook

Hotspot Request: If your student does not have internet access at home, Click here to request an internet hotspot.

Technology Department

For Technology Help

PPS Help Desk Requests:

Hardware

  • Avigilon Camera and Door systems
  • Public Address (PA) / Bell systems / Clocks
  • Telephones/Fax machines
  • Key Fobs for school building access
  • Printers/Copies
  • Projectors
  • Staff Computers (laptops, desktops, iPads, iphones & Chromebooks)
  • WiFi/Network

Software

  • Blocked Websites
  • Google Workspace - Gmail, Google Docs, Google Sheets, etc.
  • Online Curriculum - Canvas, Clever, Pearson, HMH & MHE
  • PowerSchool, PowerTeacher and PowerSchool Special Education
  • School ERP Pro (Infinite Visions)
  • District and/or School Website

Staff - Please submit a form to the Service Desk, to request help with IT problems

City Building Maintenance Work Orders:
  • Electrical such as electrical outlets, or lighting
  • HVAC systems - Heating, Cooling or Ventilation
  • Facilities - Such as Roof leaks, Broken Windows, Painting.
  • Plumbing
  • Door lock issues
  • General building maintenance

City Highway & Parks Department

  • Sidewalk, Driveway, Parking lot Repairs
  • Trees, Bushes, Shrubs etc…
  • Mowing, Field Painting, Athletics
  • Parking lot & Driveway lights fed from the street

Contact your school's senior custodian who will submit a ticket with the applicable city department