Our technology infrastructure includes essential hardware like camera systems, telephones, staff computers, student computers and WiFi, as well as key software tools such as Google Workspace, online curriculum platforms, and school management systems like PowerSchool and School ERP Pro. These systems support everything from communication and security to online learning and administrative functions.

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Information

    Staff Technology Support:

    Staff - Please submit a form to the Service Desk to request help with IT problems.

    For all other questions: contact-tech@pittsfield.net

    PPS Help Desk Requests:

    Hardware

    • Avigilon Camera and Door systems
    • Public Address (PA) / Bell systems / Clocks
    • Telephones/Fax machines
    • Key Fobs for school building access
    • Printers/Copies
    • Projectors
    • Staff Computers (laptops, desktops, iPads, iphones & Chromebooks)
    • WiFi/Network

    Software

    • Blocked Websites
    • Google Workspace - Gmail, Google Docs, Google Sheets, etc.
    • Online Curriculum - Canvas, Clever, Pearson, HMH & MHE
    • PowerSchool, PowerTeacher and PowerSchool Special Education
    • School ERP Pro (Infinite Visions)
    • District and/or School Website
    Student Chromebook Helpdesk:

    Damaged Chromebook Replacement: Click Here to submit a form requesting a replacement for a student's broken Chromebook.

    New Student Chromebook Request: Click here ONLY for students who have not yet been assigned a Chromebook.

    Parents & Guardians PowerSchool SignUp:

    To request a PowerSchool Parent account, please email parentaccountrequest@pittsfield.net. Please include your students' first and last names, and send the email from the email address we have on file for you in PowerSchool.

    City Building Maintenance Work Orders:

    Contact your school's senior custodian who will submit a ticket with the applicable city department.

    • Electrical such as electrical outlets, or lighting
    • HVAC systems - Heating, Cooling or Ventilation
    • Facilities - Such as Roof leaks, Broken Windows, Painting.
    • Plumbing
    • Door lock issues
    • General building maintenance

    City Highway & Parks Department

    • Sidewalk, Driveway, Parking lot Repairs
    • Trees, Bushes, Shrubs etc…
    • Mowing, Field Painting, Athletics
    • Parking lot & Driveway lights fed from the street
    ParentSquare Parent SignUp:

    ParentSquare makes it easy to register for ParentSquare from the app. Follow the steps below:

    1. Download and open the ParentSquare App.
    2. Enter your email or cell phone number. Note: If your email or phone number is not recognized by ParentSquare, you can "Request Access" or call your school office and ask them to update your contact information.
    3. Tap Continue
    4. Enter your registration code sent by Email or Text and tap Continue.
    5. Create your password and confirm your password. Note: If your registration link has expired, a new one will need to be sent to you. Please contact your school's admin and ask for a new link to be sent to you.

Staff