For questions, please email helpdesk@pittsfield.net

Chromebook Replacement

• Request Submission: Students must sign into their Gamil account first, then initiate the Chromebook replacement process by submitting a request through  the form linked here.. (students must be signed into their GMAIL account in order to access the form)
• Queue Placement: Once the requests are received, students are added to a call list. They will be contacted in the order their requests were received, ensuring fairness and efficiency.

Notification and Pickup at Mercer:

• Notification Call: A member of the Technology team will reach out to the student or parent via phone. This call serves to inform them that a replacement Chromebook is ready for pickup at the Mercer location.
• Requirements for Pickup: To facilitate the replacement process, students or parents are kindly requested to provide the following items upon pickup:
  • The broken Chromebook in need of replacement.
  • The corresponding protective case.
  • The charger for the Chromebook.

Lost or Stolen Chromebooks:

• Stolen Chromebooks: In the event of a Chromebook being stolen, PPS requires that a copy of the corresponding police report be provided before obtaining a replacement Chromebook
• Lost Chromebooks: In the event of a lost Chromebook, parents or guardians are required to complete the Lost Chromebook Form at Mercer before obtaining a replacement.

For questions, please email tech@pittsfield.net